Ask Sali first. A person is always behind it.
Sali is our AI assistant. It answers here and in your dashboard at any hour, and checks before it answers. When it can't solve something, it hands the conversation to our team, with a summary, so you never repeat yourself.
Hi, I'm Sali, Tanzahost's AI assistant. Ask me about prices, moving your site, domains or how anything works. If you have an account, ask me from your dashboard: there I can check your projects too.
Sali is an AI assistant, and can be wrong. Its answers come from an outside AI service, under our privacy policy. Your passwords and secrets are never sent to it.
Email support
For anything about Tanzahost: your account, your apps, prices and moving.
When a person takes over
Sali hands the conversation to our team:
- Whenever you ask for a person
- When it can't solve the problem
- For refunds, billing disputes and anything legal
- For security reports and abuse
The person gets a summary of what Sali checked and found, so you never have to repeat yourself.
Report abuse
Phishing, malware or spam on a site we host? Tell us the address and what you saw. Every report is checked.